Privacy Policy

PLEASE READ THIS PRIVACY POLICY AND THE RELATED TERMS OF SERVICE CAREFULLY BEFORE USING THE WEBSITE. THIS PRIVACY POLICY INCLUDES A MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISION. SEE “GOVERNING LAW; DISPUTE RESOLUTION” SECTION FOR DETAILS.

Protecting your private information is our priority. This Privacy Policy (“Privacy Policy”) applies to the use of our website located at https://italianherbsdispensary.com and governs data collection and usage. We may amend this Privacy Policy from time to time without notice to you, the reader, by posting the most recent version on this Website. Please access and review this Privacy Policy regularly. Your use of the Website indicates that you have read, accepted, and unconditionally agreed to our privacy practices, as outlined in this Privacy Policy and any applicable terms. The Terms and Conditions for this website, located at https://italianherbsdispensary.com/terms-conditions/, are incorporated herein by this reference.

This page informs you of our policies regarding the collection, use, and disclosure of information we collect about you in connection with your use of our products or services.

We will not use or share your information with anyone except as described in this Privacy Policy.

Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://italianherbsdispensary.com/terms-conditions/, which is incorporated into this Privacy Policy by this reference.

Collection of your Personal Information

In order to better provide you with products and services offered, Italian Herbs may collect personally identifiable information, such as your:

•  First and Last Name
•  E-mail Address

Italian Herbs may also collect anonymous demographic information, which is not unique to you, such as your:

• Age
• Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering sweepstakes or contests sponsored by one of our partners or us; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of Cookies

The Italian Herbs website may use “cookies” to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Italian Herbs pages or register with the Italian Herbs site or services, a cookie helps Italian Herbs to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Italian Herbs website, the information you previously provided can be retrieved, so you can easily use the Italian Herbs features you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Italian Herbs services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Sources of Information

We may collect information about you from the following sources:

• Directly from you, such as when you make a purchase in one of our retail stores, contact us with a question or complaint, register for one of our loyalty programs, respond to a survey, make an appointment, sign-up to attend an event, apply for employment or sign-up to receive marketing communications.
• Cookies and automatic collection methods. When you visit our website or use one of our mobile applications, and when you open or click on emails we send you, we (and third parties we work with) may automatically collect information from your browser or device using technologies such as cookies, web beacons, pixel tags, and similar technologies. Cookies are small text files that websites send to your computer or other Internet-connected devices to uniquely identify your browser or to store information or settings in your browser. Web beacons or pixel tags are small images embedded into our website or emails that provide information about your browser or device or whether you open or click on the emails we send you. These technologies enable us, or the third parties who place such technologies, to collect information such as device identifiers and online or other network activity information.
• From our business partners and service providers, such as demographic companies, analytics providers, advertising companies and networks, third-party retailers, and other third parties we choose to collaborate or work with.
• From social media platforms and networks, such as Facebook, Twitter, and Instagram. For example, we may obtain your information from a social media platform or network if you interact with us on social media.

Use of your Personal Information 

Italian Herbs collects and uses your personal information to operate and deliver the services you have requested.

Italian Herbs may also use your personally identifiable information to inform you of other products or services available from Italian Herbs and its affiliates.

Sharing Information with Third Parties

Italian Herbs does not sell, rent, or lease its customer lists to third parties.

Italian Herbs may share data with trusted partners to help perform statistical analysis, send you emails or postal mail, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to Italian Herbs, and they are required to maintain the confidentiality of your information.

Italian Herbs may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Italian Herbs or the site; (b) protect and defend the rights or property of Italian Herbs; and/or (c) act under exigent circumstances to protect the personal safety of users of Italian Herbs, or the public.

Tracking User Behavior

Italian Herbs may keep track of the websites and pages our users visit within Italian Herbs to determine what Italian Herbs’ services are the most popular. This data is used to deliver customized content and advertising within Italian Herbs to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Italian Herbs may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Italian Herbs website.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise, use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.

E-mail Communications

From time to time, Italian Herbs may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Italian Herbs, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Changes to this Statement

Italian Herbs reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in how we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our website, and/or updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Italian Herbs welcomes your questions or comments regarding this Statement of Privacy. If you believe that Italian Herbs has not adhered to this Statement, please contact Italian Herbs at:

Email Address:  ciao@italianherbsdispensary.com

Telephone number: 440-990-1600